Pricing that helps you grow your confidence with AI
Start safe, scale selectively, and operate with confidence.
30-day free trial on all plans • No credit card required
Starter
For startups and teams introducing trusted automation
$40/month
Billed monthly.
1 AI agent included (add more for $20/mo)
1 team member included (add more for $20/mo)
250 conversations/month (~10K messages)
Channels: Web, Mobile Apps, WhatsApp, Telegram, Instagram
AI Email Automation
3-month chat history
Additional conversations: $15/1,000
Live chat and email support
Professional
Popular
For growing teams ready to scale automation with control
$200/month
Billed monthly.
2 AI agents included (add extra for $30/mo)
3 team members included (add extra for $30/mo)
2,000 conversations/month (~80K messages)
Zendesk, Freshdesk & Google Analytics integration
Phone Call AI
1-year chat history
Additional conversations: $10/1,000
AI Summary, Auto-resolve tickets, Agent Assist
Campaign Messaging
API & Webhooks access
Priority support
Enterprise
For large organizations running AI as a core support layer
Contact Sales
Billed monthly.
Custom number of AI agents & seats
Discounted conversation/message pricing
Salesforce, HubSpot, Zapier integrations
Dedicated account manager
SLA-backed support
Advanced analytics & insights
SSO & identity management
Custom features & integrations
Remove Kommunicate branding
Starter
For startups and teams introducing trusted automation
$34/month
Billed yearly.
Professional
Popular
For growing teams ready to scale automation with control
$167/month
Billed yearly.
2 AI agents included (add extra for $30/mo)
3 team members included (add extra for $30/mo)
2,500 conversations/month (~80K messages)
Zendesk, Freshdesk & Google Analytics integration
Phone Call AI
1-year chat history
Additional conversations: $10/1,000
AI Summary, Auto-resolve tickets, Agent Assist
Campaign Messaging
API & Webhooks access
Priority support
Enterprise
For large organizations running AI as a core support layer
Contact Sales
Billed yearly.
Key Features
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| AI agent included | 1 | 2 | Custom |
| Team members | 1 | 3 | Custom |
| Conversations included | 250 | 2,500 | Custom |
| Chat history | 3 months | 1 year | Custom |
| Integrations | Core | CRM + Analytics | Full ecosystem |
| Priority support | - | Yes | SLA |
| Branding removal | - | - | Custom |
| Custom features | - | - | Custom |
Not sure which plan to choose?
AI automation doesn’t have to start everywhere at once.
We recommend:
- Starter for safe initial ROI and proof of concept
- Professional after you’ve seen stable automation with humans in the loop
- Enterprise when automation is mission-critical and governed at scale
You can upgrade at any time - confidence grows with usage, not pressure.
Frequently asked questions
What does “conversation” mean?
A conversation includes all messages exchanged in a session. If your AI resolves frequent questions, your team saves real time.
Can I try before I buy?
Yes - all plans include a 30-day free trial so you can build, deploy, and observe AI behavior in your own workflows.
Can I add more agents or team members?
Absolutely - both AI agents and human seats can be scaled as your needs evolve.
What if AI doesn’t perform well initially?
Kommunicate’s philosophy is to start safe - you always have visibility and human escalation from day one, and you can expand automation responsibly.
How do I know which plan to start with?
If you’re new to AI in support, start with Start Safe. You can always expand once you see stable results.
Do I need to automate everything to justify the cost?
No. Many teams see ROI by automating a small subset of conversations well.
Can we upgrade later?
Yes - upgrades reflect maturity, not pressure.
What if AI doesn’t perform well in our use case?
That’s exactly why human handoff and visibility are built in from day one.